Jumia Value Added Services (VAS)

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JUMIA STUDIO VAS;

NEW VENDOR SHOOT REQUIREMENTS

As an incentive for all new vendors, Jumia offers a free photo-shoot for the first 30 SKUs to be listed  to ensure a seamless on-boarding process. Images are taken and uploaded on behalf of the vendor in line with the Jumia standards. The vendor may wish to continue with our Value Added Service (VAS) for SKUs in excess of 30 here as is applicable with most returning vendors.

  • Requests are submitted via the online request form
  • Requests are to be submitted for only updated /created products with completed lines-sheets
  • No fee applicable for photo-shoot

NEW VENDOR SHOOT WORKFLOW

  • Vendor completes studio line sheet
  • Online request form is completed and submitted along with line sheet. For more details on how to fill a line sheet and complete the request form, click here
  • Vendor waits for invitation to drop off product samples
  • After drop off, samples are processed with a 72 hour SLA
  • Vendor receives notification to pick up product samples
  • Vendor completes studio line sheet
  • Online request form is completed and submitted along with line sheet
  • Vendor waits for invitation to drop off product samples
  • After drop off, samples are processed with a 72 hour SLA
  • Vendor receives notification to pick up product samples

STUDIO VAS WORKFLOW

  • Vendor submits request online via the online request form => Click here to access the form
  • This ensures a uniform format for submitting items to be photographed.
  • Product creation is free for all VAS requests.
  • The studio confirms that the SKUs are on SC, and validates the number of samples to be shot against the studio capacity on the selected date
  • Studio sends confirmation/rescheduling email to the vendor.
  • Vendor submits samples to the studio and samples are checked for proper tagging, and vendor is given a GRN (Goods Received Note).
  • The shoot is done and the studio team uploads final images on SC account.
  • Studio team arranges with vendor for samples to be picked up.
  • Once approved, payment can be made via direct bank transfer or POS at point of drop off
  • Evidence of payment should be forwarded to studio_vas@jumia.com.ng for payments made via bank transfer.

Guarantee Trust Bank Details:
Acct Name : ECART INTERNET SERVICES NIGERIA LTD.
Acct No. : 0116338607
Sort Code : 058152502

Zenith Bank Account Details:
to ECART INTERNET SERVICES NIGERIA LTD
Acct No : 1013271197
Sort Code : 057150013.


 

How to Tag Samples

  • Product information (SKU) should be written on tagging material and attached to each product sample
  • SKU written on tag must correspond with SKU assigned to product at point of creation/listing on Seller Center account
  • Where product samples come with original paper surfaced tag, the additional tag should be placed on the existing tag
  • Shoes should be tagged on the box, where samples will be received without boxes then tags can be strung on buckles or laces underneath the right foot of the shoes

Benefits

  • Identification
  • Organization
  • Safe-keeping
  • Upload of images to the Seller Center/ Vendor account

Approved Tagging

Materials:

1.Paper hand tag

2.Adhesive paper tag

 

Male – UK Sizes

Shirts – 16, M

Trousers – 34, M

Hats – M

Native – M

Female – UK Sizes

Dresses – 12, M

Shirts – 12, M

Trousers – M

Head gear – M

Native – M

 

Click here to fill the feedback from

 

JUMIA CONTENT VAS;

 

Jumia Content Value Added Service is a platform that connects you with Jumia’s pool of experienced in-house content creators for top-notch content management of your products.

For every product you request our services for, you get accurate and SEO-compliant product description that provides prospective customers with a clear insight and benefits of your products thereby influencing successful orders.

The services provided are;

  • Content Creation: Structured product name, Well-ordered key features, Concise text product description. Completion timeline is 24 hours for 50 SKUs
  • Content Optimization: Structured product name, Well-ordered key features, Image & text product description. Completion timeline is 48 hours for 50 SKUs

The benefits you enjoy from this platform are:

  • Your product content is compliant with Jumia guidelines.
  • Automatic QC approval provided other conditions (image, price, and stock) are met.
  • Stress-free process and easy performance tracking.
  • Service Level Agreement (SLA) for product upload.

To enjoy this service, kindly click HERE to get in touch with our content VAS team.

 

JUMIA PRODUCT CREATION VAS;

 

Objective;

To create an avenue for the provision of convenient Mass Product Creation services to all vendors (International/Local) at a fee so as to further improve content quality & provide ease and convenience for Product Creation to current & prospective vendors on Jumia.

Subscription Packages;

Basic Package – #100 per Unique Product
  • Minimum of 50 Unique Products
  • Maximum of 400 Unique Products
  • SLA/Turnaround – 72 hours MIN (subject to the total number of products requested)
  • 1-time request
  • Vendor is required to fill custom Attribute Sheet
  • Does not include Website Data Crawling
  • Does not include Image Upload
  • Does not include Content Development
  • Does not include faster Quality Control approval
Standard Package – #200 per Unique Product
  • Minimum of 100 Unique Products per request
  • Maximum of 800 Unique Products total
  • SLA/Turnaround 72 hours MIN (subject to the total number of products requested)
  • Valid for 3 months/1 Quarter
  • Vendor is required to fill custom Attribute Sheet
  • Includes Website Data Crawling
  • Includes Image Upload (Raw/Image URL’s)
  • Includes faster Quality Control approval
  • Does not include Content Development
Platinum Package – #350 per Unique Product
  • Minimum of 100 Unique Products per request
  • Unlimited Maximum NO. of Unique Products total
  • SLA/Turnaround 72 hours MIN (subject to the total number of products requested)
  • Valid for 3 months/1 Quarter
  • Vendor is required to fill custom Attribute Sheet
  • Includes Website Data Crawling
  • Includes FREE Image Shooting for 30 Products
  • Includes Image Editing & Upload (Raw/Image URL’s)
  • Includes faster Quality Control approval
  • Includes Content Development

To enjoy this service, kindly click HERE to get in touch with our Product Creation VAS team.

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